At A.C. Nelsen RV World, we pride ourselves on providing the most knowledgeable and highest level of customer support. If you have visited our Sales, Parts or Service centers, made a purchase, or had RV service work performed, we want to hear from you. We also love hearing about your travels and adventures and the memories you're making in your RV. Click Here to access our Feedback form and share your experiences with us.
Parts DeptI called parts dept for a skylight inner liner. The person I got was very nice and asked me what it was for. I told him it was for my 2001 Coachman, Auroa. He asked me the size and I told him. He didnt think he could get what I wanted. I give him my phone and he called me in a few days and said he could get me a inner liner. It would take couple weeks plus shipping. I,am very pleased with service. Thank you parts department - Kenny from Galva, KS
Brian was excellentI just wanted to say that Brian, the tech that showed us how to use our 2020 RPod180 today when we picked it up, did a great job. Very thorough and well explained. ?? - Steven from Leavenworth, KS
Ask for Mike Livesay!I live in Oregon, we just can't compete with the prices they have.
That being said, I've been in contact with several out-of-state dealerships and their respective sales people.
By far, the dedication, the legwork, the respect shown to me by all the salesman across our great country in these tragic times,
was Mike Livesay of A.C.Nelson RV World.
His answering of all my requests, knowledge of inventory, and his understanding is just outstanding! He's a breath of fresh air.
Now get this, all this was done with him knowing that I may not buy from his dealership. That's the dedication to the sale and understanding that I respect.
He knew I was "just looking", all of us that want to buy a new RV, let's face it, we are "just looking" for a good salesman and a great deal.
If that's what you are looking for,
ASK FOR MIKE!
Thank you Mike Livesy.
A real pro.
Ask for him.
- Michael from Medford, OR
Freedom Express PilotRKS CoachmenIt was my first time buying a camper. The travel trailer is perfect for me and my 2 little dogs. John the salesman was cordial and was not pushy at all. I was shown the smaller campers that I was interested in. I am very happy with my purchase and my kids think it is perfect for me too. I am happy with my purchase. - June from
Neil was the best!I would like to say a special thanks to Neil and all his hard work. He took a few moments and helped me with getting the camper ready to drive back to Colorado. I can't thank him enough! - David from Colorado Springs, CO
Grateful for entire experienceStarting with a call that Bill (manager) answered, we headed over to the site during an open house. Bill got us started on our hunt and then Jeffrey picked up the search. He embraced the special needs we have medically and inquired specifically to narrow down our search but problem solved to land on the perfect choice we would never have guessed would work for us. Everyone at AC Nelsen was respectful and dignified. Looking forward to memory making ahead.
Thank you all so much!! - Judy from Eden Prairie, MN
Atlantic storeTerry Moore is an amazing salesman! He is friendly, knowledgeable, and doesn’t hover. - Michelle from Elliott, IA
What a great dealershipThe fact that there was no pressure from anyone!!! Everyone was extremely nice to work with. This is place knows how to treat their customers!! - Rick from Chatfield, MN
Best Sales Person EverBJ Boston is the best sales person I have ever done business with. She is so helpful on selecting the RV that fits your needs and doesn't try to up sale you on options you do not want or need. Her customer service is incredible and I would recommend her to everyone I know. You need to contact BJ Boston if you are looking to purchase a RV - she's the best!!!!! - Larry from Council Bluffs, IA
happy out of state customerDelivered to my driveway ready to take camping at price 15 % below local dealer's price. Helpful salesman. - David from Pea Ridge, AR
B.J. Boston is amazing!!!How easy and fun B.J. made buying a camper! We just lost our camper in the floods and we were dreading starting over. B.J. had us at ease and enjoying the experience from the very beginning. She listened to what we wanted and never tried to b.s. us. She's straight and to the point, but she's also compassionate and understanding of what we were dealing with. - M'lissa from Omaha, NE