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Customer Feedback and Testimonials


At A.C. Nelsen RV World, we pride ourselves on providing the most knowledgeable and highest level of customer support. If you have visited our Sales, Parts or Service centers, made a purchase, or had RV service work performed, we want to hear from you.  We also love hearing about your travels and adventures and the memories you're making in your RV.  Click Here to access our Feedback form and share your experiences with us.


Read Our Customer Testimonials


Everything Positive

From my first phone call and conversation with the Sales Rep to purchase and delivery, AC Nelson was simply excellent. John the sales guy was outstanding. Even after delivery, he was willing to ship me a $1 light bulb. That's great service. When I showed up to purchase and take delivery, I was in a rush.....the employees knew this and I was in and out in less than 60 minutes. There wasn't the usual pressure to purchase normal dealer "add-ons". - John from Colorado Springs, CO

AC Nelson Service Dept is excellant

We damaged the rain gutters on our 27 ft camper and also had 1 bottom panel that we wanted to replace. They did and excellent job of replacing the parts in a timely manner and the results are great . Also when I went to pick the camper up their service man noticed that my hitch needed to be adjusted and told me how to correct it. He took the time to make sure that I knew what to do. They are a great crew and customer satisfaction is #1 with them. - Paul from Shakopee, MN

Parts Dept

I called parts dept for a skylight inner liner. The person I got was very nice and asked me what it was for. I told him it was for my 2001 Coachman, Auroa. He asked me the size and I told him. He didnt think he could get what I wanted. I give him my phone and he called me in a few days and said he could get me a inner liner. It would take couple weeks plus shipping. I,am very pleased with service. Thank you parts department - Kenny from Galva, KS

Colleen was great.

Colleen showed us the exact trailer we wanted to see . She answered all of our questions. There was never any pressure to look at any other more expensive models. She showed us all of the features and explained everything that came with the trailer. A C Nelsen had the best price for this particular model. I had checked around most of the Midwest and they just couldn't be beat on price.
Jason (I hope that's his name) from service was awesome at showing us how everything worked how to make adjustments if needed. Explained safety features smoke detectors carbon monoxide detectors. Showed us all of the features inside and out and how to operate everything. It was great everyone there really works very hard to make sure you understand everything about the trailer both before and after the sale. What a great business to deal with! I would highly recommend them to any one in the market for a RV
- Dave from Minneapolis, MN

BJ is AWESOME!!!

My husband and I came to AC Nelson on Saturday, February 22nd a half hour before closing to look at campers. BJ was available to help us to find the camper perfect for us. She was very knowledgeable about the campers and took her time to show us what was available. She didn't rush us or pressure us to buy one that day. Within that short half hour we were sold. We did wait until the following weekend to buy our camper at the Omaha Travel Show but we did make sure we found BJ to complete our sale. She is amazing! I would recommend her to anyone wanting to buy a camper. - Julie from Omaha, NE

Tremendoulsy helpful

Chris is very knowledgeable and was very helpful when we bought our new Patriot.

She knew what our truck could handle and she pointed us to appropriate trailers-- that was a BIG safety issue for us.

I'm glad safety was first on her mind. Thanks Chris

Dan and Joan Trent
- Dan from Bellevue, NE

Great help on making decisions on camper trailer

Bj. helped so much, she is a joy to work with - Robert from Omaha, NE

Would not rest until we were satisfied!

Although we purchased a smaller, less-extravagant travel trailer, we were treated like we were spending one hundred thousand dollars. This was the first major purchase in our lives that was brand-new (a really big deal to us) and they ALL treated us like their favorite customers in the world. The guys in the shop did more than the usual prep work for us (because we're newbies) and seriously wanted everything just right. Their experienced staff went over every detail of our new camper and gave us lots of great tips and suggestions. My wife and I were very pleased. The people at the Shakopee location are the best anywhere. I would not go anywhere else!
Thank you, Bill, Tom, Craig, Paul, Ian, and everyone else!

Chuck and Mary Beth -- Sleepy Eye, Minnesota
- Charles from Sleepy Eye, MN

2017 Shasta Flyte

Everyone at AC Nelsen was so friendly! Thank you for being so nice and helpful with all of our questions. Camper had a couple things that needed to be fixed and you got us in right away and did the necessary repairs quickly. We love our traveling 2nd home and will definetally refer you to others and purchase from you again :)

Scott, Naomi and Taylor Endicott
- Scott from Saint Paul, MN

BJ Boston is the best!

The friendly and honest service we received from BJ. She made our experience fun and enjoyable. She was extremely knowledgable and didn't waste anytime finding us what we were looking for. - Mikala from Blair, NE
11818 "L" Street Omaha, NE 68137 888-655-2332
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