At A.C. Nelsen RV World, we pride ourselves on providing the most knowledgeable and highest level of customer support. If you have visited our Sales, Parts or Service centers, made a purchase, or had RV service work performed, we want to hear from you. We also love hearing about your travels and adventures and the memories you're making in your RV. Click Here to access our Feedback form and share your experiences with us.
Quality and courteous service from technician!Sorry this acknowledgement is slow being sent, but I wanted to recognize one of your service technician's, Fernando. About a month ago, I called and spoke with Fernando regarding some issues that came up on my 2012 14' Clipper TT I purchased from AC Nelson 3 years ago. I was impressed by his knowledge and how courteous he was over the phone. I honestly called with the expectation that it would be suggested I bring my unit in to be looked at, which was not an option, as I live several hours away. To my surprise, Fernando walked me through all the possibilities that could be causing the furnace fan to run when unit was plugged in in spite of it being turned off. Fortunately, the fix was easy with the purchase of a new battery. Thank you Fernando, for your assistance and sharing your knowledge!
Iola, KS - Susan from Iola, KS
Quick and easy!I liked how friendly and knowledgeable everyone was. I saw a camper I liked online at the Shakopee location and filled out a credit application online. Got a call back the next day with an approval. Came the day they told me to get the camper and fill out paperwork, and I was out the door in under 2 hours. They showed me how to operate everything on the camper! they installed the sway bar for my travel trailer too! - Austin from Belle Plaine, MN
Mike WilsonThank you Mike, enjoyed working with you, and thanks for coming in on your day off just to make sure we was taking care of , that means alot!! Thanks again!! - Bob from Nebraska City, NE
We got what we wanted, when we wanted it.Mike Livesay brought cheer to my wife and I when we picked up our new travel trailer at AC Nelson. Other dealers laughed and said good luck when we told them what we wanted. Mike delivered. Thanks - Richard from Grand Junction, CO
Brian was excellentI just wanted to say that Brian, the tech that showed us how to use our 2020 RPod180 today when we picked it up, did a great job. Very thorough and well explained. ?? - Steven from Leavenworth, KS
Ask for Mike Livesay!I live in Oregon, we just can't compete with the prices they have.
That being said, I've been in contact with several out-of-state dealerships and their respective sales people.
By far, the dedication, the legwork, the respect shown to me by all the salesman across our great country in these tragic times,
was Mike Livesay of A.C.Nelson RV World.
His answering of all my requests, knowledge of inventory, and his understanding is just outstanding! He's a breath of fresh air.
Now get this, all this was done with him knowing that I may not buy from his dealership. That's the dedication to the sale and understanding that I respect.
He knew I was "just looking", all of us that want to buy a new RV, let's face it, we are "just looking" for a good salesman and a great deal.
If that's what you are looking for,
ASK FOR MIKE!
Thank you Mike Livesy.
A real pro.
Ask for him.
- Michael from Medford, OR
Freedom Express PilotRKS CoachmenIt was my first time buying a camper. The travel trailer is perfect for me and my 2 little dogs. John the salesman was cordial and was not pushy at all. I was shown the smaller campers that I was interested in. I am very happy with my purchase and my kids think it is perfect for me too. I am happy with my purchase. - June from
Neil was the best!I would like to say a special thanks to Neil and all his hard work. He took a few moments and helped me with getting the camper ready to drive back to Colorado. I can't thank him enough! - David from Colorado Springs, CO
Grateful for entire experienceStarting with a call that Bill (manager) answered, we headed over to the site during an open house. Bill got us started on our hunt and then Jeffrey picked up the search. He embraced the special needs we have medically and inquired specifically to narrow down our search but problem solved to land on the perfect choice we would never have guessed would work for us. Everyone at AC Nelsen was respectful and dignified. Looking forward to memory making ahead.
Thank you all so much!! - Judy from Eden Prairie, MN
Atlantic storeTerry Moore is an amazing salesman! He is friendly, knowledgeable, and doesn’t hover. - Michelle from Elliott, IA
What a great dealershipThe fact that there was no pressure from anyone!!! Everyone was extremely nice to work with. This is place knows how to treat their customers!! - Rick from Chatfield, MN