At A.C. Nelsen RV World, we pride ourselves on providing the most knowledgeable and highest level of customer support. If you have visited our Sales, Parts or Service centers, made a purchase, or had RV service work performed, we want to hear from you. We also love hearing about your travels and adventures and the memories you're making in your RV. Click Here to access our Feedback form and share your experiences with us.
Would not rest until we were satisfied!Although we purchased a smaller, less-extravagant travel trailer, we were treated like we were spending one hundred thousand dollars. This was the first major purchase in our lives that was brand-new (a really big deal to us) and they ALL treated us like their favorite customers in the world. The guys in the shop did more than the usual prep work for us (because we're newbies) and seriously wanted everything just right. Their experienced staff went over every detail of our new camper and gave us lots of great tips and suggestions. My wife and I were very pleased. The people at the Shakopee location are the best anywhere. I would not go anywhere else!
Thank you, Bill, Tom, Craig, Paul, Ian, and everyone else!
Chuck and Mary Beth -- Sleepy Eye, Minnesota - Charles from Sleepy Eye, MN
Freedom Express PilotRKS CoachmenIt was my first time buying a camper. The travel trailer is perfect for me and my 2 little dogs. John the salesman was cordial and was not pushy at all. I was shown the smaller campers that I was interested in. I am very happy with my purchase and my kids think it is perfect for me too. I am happy with my purchase. - June from
Neil was the best!I would like to say a special thanks to Neil and all his hard work. He took a few moments and helped me with getting the camper ready to drive back to Colorado. I can't thank him enough! - David from Colorado Springs, CO
Grateful for entire experienceStarting with a call that Bill (manager) answered, we headed over to the site during an open house. Bill got us started on our hunt and then Jeffrey picked up the search. He embraced the special needs we have medically and inquired specifically to narrow down our search but problem solved to land on the perfect choice we would never have guessed would work for us. Everyone at AC Nelsen was respectful and dignified. Looking forward to memory making ahead.
Thank you all so much!! - Judy from Eden Prairie, MN
Atlantic storeTerry Moore is an amazing salesman! He is friendly, knowledgeable, and doesn’t hover. - Michelle from Elliott, IA
What a great dealershipThe fact that there was no pressure from anyone!!! Everyone was extremely nice to work with. This is place knows how to treat their customers!! - Rick from Chatfield, MN
Best Sales Person EverBJ Boston is the best sales person I have ever done business with. She is so helpful on selecting the RV that fits your needs and doesn't try to up sale you on options you do not want or need. Her customer service is incredible and I would recommend her to everyone I know. You need to contact BJ Boston if you are looking to purchase a RV - she's the best!!!!! - Larry from Council Bluffs, IA
happy out of state customerDelivered to my driveway ready to take camping at price 15 % below local dealer's price. Helpful salesman. - David from Pea Ridge, AR
B.J. Boston is amazing!!!How easy and fun B.J. made buying a camper! We just lost our camper in the floods and we were dreading starting over. B.J. had us at ease and enjoying the experience from the very beginning. She listened to what we wanted and never tried to b.s. us. She's straight and to the point, but she's also compassionate and understanding of what we were dealing with. - M'lissa from Omaha, NE
What a great experience.We were looking for a nice affordable camper. We got a bunch of great helpful people and got a great deal. We saved $8000 compared to other camper dealers in the area. BJ Boston was our sales person and she is absolutely awesome. Daniel in the shop got our flat panel installed so quickly, and he was so patient and respectful when showing us how to operate everything. Megan did our financing and had us in and out of her office within 20 minutes. Thanks so much guys!!! - Patrick from Omaha, NE
Very Pleasant Experience at AC NelsenMy wife and I stopped at A.C. Nelsen in Omaha because we are in the beginning process of purchasing a 5th Wheel Camper. What a pleasant experience! We were assigned to B. J. Boston. She asked what we were looking for and we gave her specifics of what we want in a 5th wheel. B. J. showed us campers that fit our criteria to the "T". She was very professional, pleasant, honest and detailed the campers that met our wants and needs. When we are ready to purchase we will definitely be back. - Tom