At A.C. Nelsen RV World, we pride ourselves on providing the most knowledgeable and highest level of customer support. If you have visited our Sales, Parts or Service centers, made a purchase, or had RV service work performed, we want to hear from you. We also love hearing about your travels and adventures and the memories you're making in your RV. Click Here to access our Feedback form and share your experiences with us.
On Our Second Fifth WheelThe informative and knowledgeable staff at AC Nelsen are a real benefit. I've been to other dealerships and you just walk around the yard and no one helps you. Not so at ACN. We are just completing our purchase of our second AC Nelsen fifth wheel in 10 years. Our first rig was a real bargain and served us well. We traveled many miles with it. When there were some problems, ACN helped us get those fixed post haste and back on the road until we could bring the rig back for the permanent fix. When we had an accident with a tire blowout, ACN was there to help us determine a damage estimate for our insurance company. After RV'ing for 10 years and spending most of a year full time on the road in my camper, I came to appreciate the first rate help and advice at ACN when I first bought my fifth wheel. Our new fifth wheel has all the bells and whistles that we have been wishing for. I'm sure we will get many years of enjoyment out of the new rig. I appreciate ACN supporting our RV needs all these years. - Vincent from Missouri Valley, IA
Neil was the best!I would like to say a special thanks to Neil and all his hard work. He took a few moments and helped me with getting the camper ready to drive back to Colorado. I can't thank him enough! - David from Colorado Springs, CO
Grateful for entire experienceStarting with a call that Bill (manager) answered, we headed over to the site during an open house. Bill got us started on our hunt and then Jeffrey picked up the search. He embraced the special needs we have medically and inquired specifically to narrow down our search but problem solved to land on the perfect choice we would never have guessed would work for us. Everyone at AC Nelsen was respectful and dignified. Looking forward to memory making ahead.
Thank you all so much!! - Judy from Eden Prairie, MN
Atlantic storeTerry Moore is an amazing salesman! He is friendly, knowledgeable, and doesn’t hover. - Michelle from Elliott, IA
What a great dealershipThe fact that there was no pressure from anyone!!! Everyone was extremely nice to work with. This is place knows how to treat their customers!! - Rick from Chatfield, MN
Best Sales Person EverBJ Boston is the best sales person I have ever done business with. She is so helpful on selecting the RV that fits your needs and doesn't try to up sale you on options you do not want or need. Her customer service is incredible and I would recommend her to everyone I know. You need to contact BJ Boston if you are looking to purchase a RV - she's the best!!!!! - Larry from Council Bluffs, IA
happy out of state customerDelivered to my driveway ready to take camping at price 15 % below local dealer's price. Helpful salesman. - David from Pea Ridge, AR
B.J. Boston is amazing!!!How easy and fun B.J. made buying a camper! We just lost our camper in the floods and we were dreading starting over. B.J. had us at ease and enjoying the experience from the very beginning. She listened to what we wanted and never tried to b.s. us. She's straight and to the point, but she's also compassionate and understanding of what we were dealing with. - M'lissa from Omaha, NE
What a great experience.We were looking for a nice affordable camper. We got a bunch of great helpful people and got a great deal. We saved $8000 compared to other camper dealers in the area. BJ Boston was our sales person and she is absolutely awesome. Daniel in the shop got our flat panel installed so quickly, and he was so patient and respectful when showing us how to operate everything. Megan did our financing and had us in and out of her office within 20 minutes. Thanks so much guys!!! - Patrick from Omaha, NE
Very Pleasant Experience at AC NelsenMy wife and I stopped at A.C. Nelsen in Omaha because we are in the beginning process of purchasing a 5th Wheel Camper. What a pleasant experience! We were assigned to B. J. Boston. She asked what we were looking for and we gave her specifics of what we want in a 5th wheel. B. J. showed us campers that fit our criteria to the "T". She was very professional, pleasant, honest and detailed the campers that met our wants and needs. When we are ready to purchase we will definitely be back. - Tom
RAGBRAI Almost Didn’t HappenWe had an issue with the hitch on our trailer driving across Iowa. We stopped in a rest area but couldn't fix it. Found AC Nelson on line. Called to confirm they were open and had someone in the service dept. Stopped there and they gave us options on the repair. No hard sale. Very helpful, friendly and accommodating. Would highly recommend! Thanks Bobby! - Jo from Grayslake, IL