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Customer Feedback and Testimonials


At A.C. Nelsen RV World, we pride ourselves on providing the most knowledgeable and highest level of customer support. If you have visited our Sales, Parts or Service centers, made a purchase, or had RV service work performed, we want to hear from you.  We also love hearing about your travels and adventures and the memories you're making in your RV.  Click Here to access our Feedback form and share your experiences with us.


Read Our Customer Testimonials


We were very pleased with the prompt service when we brought our motor home to you. Other dealers take forever in getting started and even longer finishing. We bought this motor home from a dealer in GA. We moved back from GA to Papillion in May. We called A.C. Nelsen because our motorhome is a Coachmen and you sell that brand. Our prior service experience with RV dealers has been dismal because we have been given an appointment time and date but service has never even been started until 2-3 days later. It usually took from a week to a month before we would get our motor home back. (We would drive over 125 miles to have service done at Coachmen regional in Fitzgerald, GA) We would definitely consider buying from your dealership because we like Coachman and your service was tops. - Al

Awesome experience!

I contacted multiple camper dealerships before settling on AC. Colleen was the first salesperson I spoke to that I didn’t find rude. I was relieved to find a place that had a nice salesperson to work with! She was knowledgeable and so helpful! I love that she in no way pressured me to buy what I bought.
I also really appreciated the guy that did the walk around with us. He was so smart and also so helpful. The finance guy was also great to work with. Everything was quick and painless! I couldn’t be happier with our buying experience!
- Chelsea from New Prague, MN

Best Customer Service

I like how they sales person that was helping us stayed after hours to show us all that you guys had and made sure to answer every question we had. A few days later we bought our camper from here because we loved the service here so much and how willing they were to help make us happy. A year later we are still loving our investment and have been taking time to go on vacations with it to make memories. Thank you all so much for the help. I would recommend this place to anyone looking for a RV or Camper - Sarah from

Great Experience!

Drove from Twin Cities (Minnesota) to Atlantic, IA to purchase and pickup a used Toy hauler. Terry was ready for us, very thorough, and provided a lot of information walking us thru all aspects of the travel trailer. Paul was also very helpful with the financing portion. Thank you - Don from

OVerall a satisfied customer

After looking on the lot a few times, we left with a new 2018 Cherokee Grey Wolf Patriot Edition Travel Trailer 26DBH. We got lucky and got one that had the packages that we were highly interested in. Don and Terry in the sales department were great to work with. The process in financing was a breeze. All in all, the transaction didn't have any red tape or flaws. Will do business here again. - Troy from Omaha, NE

Enjoyably smooth buying experinece thanks to BJ Boston

I truly enjoyed the purchasing experience of my Patriot 26DBH from your dealership. My sales person, BJ Boston, bent over backwards to help me select the right camper for my family. I live over three hours away from Omaha, BJ took all my calls and answered all my questions and even sent pictures of specific camper amenities that I was looking for. Thank you BJ for all your help, it was essential in making my decision to buy. - Peter from Prairie Village, KS

Great Service and Continued Assistance

Hutch and the service team had provided us with 5 star service not only on site but also following our purchase which is not common. It's a learning experience buying a travel trailer for the first time and anytime I need help troubleshooting or learning how to use or power up a component, Hutch is always extremely responsive. This type of post sales customer service is near impossible to find. I would gladly recommend anyone who is looking for a unit to AC Nelson. Not only do they have the best prices but the service is outstanding. - Lance from Brookfield, WI

Everything Positive

From my first phone call and conversation with the Sales Rep to purchase and delivery, AC Nelson was simply excellent. John the sales guy was outstanding. Even after delivery, he was willing to ship me a $1 light bulb. That's great service. When I showed up to purchase and take delivery, I was in a rush.....the employees knew this and I was in and out in less than 60 minutes. There wasn't the usual pressure to purchase normal dealer "add-ons". - John from Colorado Springs, CO

Wonderful !!!

Came down to look at a used RV but was sold as I arrived but it was the best thing that ever happened. JJ took me out to look at others. Then he showed me a new Patriot and I couldn't believe how reasonable it was compared to paying high bucks for a used trailer, JJ and the finance department made it a smooth transaction. JJ contacted me to see how things were going after the sale.I am glad I found A.C. Nelson on the internet and so is my wife and grand-kids! Thank you! - Gerald from Wayne, NE

AC Nelson Service Dept is excellant

We damaged the rain gutters on our 27 ft camper and also had 1 bottom panel that we wanted to replace. They did and excellent job of replacing the parts in a timely manner and the results are great . Also when I went to pick the camper up their service man noticed that my hitch needed to be adjusted and told me how to correct it. He took the time to make sure that I knew what to do. They are a great crew and customer satisfaction is #1 with them. - Paul from Shakopee, MN

Parts Dept

I called parts dept for a skylight inner liner. The person I got was very nice and asked me what it was for. I told him it was for my 2001 Coachman, Auroa. He asked me the size and I told him. He didnt think he could get what I wanted. I give him my phone and he called me in a few days and said he could get me a inner liner. It would take couple weeks plus shipping. I,am very pleased with service. Thank you parts department - Kenny from Galva, KS
AC Nelsen RV 11818 "L" Street Omaha, NE 68137 888-655-2332
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