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Customer Feedback and Testimonials


At A.C. Nelsen RV World, we pride ourselves on providing the most knowledgeable and highest level of customer support. If you have visited our Sales, Parts or Service centers, made a purchase, or had RV service work performed, we want to hear from you.  We also love hearing about your travels and adventures and the memories you're making in your RV.  Click Here to access our Feedback form and share your experiences with us.


Read Our Customer Testimonials


Michael in Service was extremely helpful!!

We just recently purchased a 2018 Forrest River Cherokee Grey Wolf Patriot Edition 26DBH and love it. When we picked it up, MIchael took his time explaining how everything worked. He answered any questions we had with a detailed, informative answer. When we left there, we immediately took the trailer to the campsite. The way Michael explained everything, helped us retain the information. We feel comfortable taking this trailer to and from the campsite, as well as winterizing it. I wanted to extend my gratitude to MIchael for taking the time to walk us through every little detail of the camper. - Troy from Ralston , NE

Amazing Service, Great Experience

I worked with Mike Livesay. He provided some of the best service I’ve ever experienced. I’m from California, way across the other side from the dealership and he went above and beyond to ensure I knew the ins and outs of the trailer I was purchasing. His team scheduled the delivery and he kept me updated every step of the way. If you’re looking for a trailer or RV make sure you ask for Mike Livesay, he’s the guy you want in your corner when making this purchase. - Kyle from Temecula, CA

Mike Livesay

Mike was awesome to work with. Everything went so smooth. and Jonathan was awesome doing the show and tell, answered any questions that we had!! Was extremely pleased with how well we were treated! - Stephanie from Plattsmouth, NE

Outstanding customer service!!

Above and beyond customer service, very knowledgeable and very understanding with questions. I am a newbie camper and I felt comfortable asking about anything. Highly recommend this outfit for anyone looking for a camper. Mike Lives Livesay was a huge help and stated in constant contact. I highly recommend him to be your salesman. - Ryan from Lucas, IA

Best buying experience ever

Like the headline says, BEST EXPERIENCE EVER!!! I called the dealership one day to get info and set up a time. Colleen met me on the coldest Minnesota winter day to view trailers. She started with a few questions of what we were looking for and then we went on our way. Colleen showed me the trailers I had interest in and then a couple that she thought fit my description as well. Once finished, she asked me if I had any questions. Not once did I feel any sort of pressure to purchase. 2 weeks had gone past and I had a few questions about the trailer(s). Colleen answered my questions and again never pressured me into a purchase (I actually was wondering if they truly wanted to sell me something). Within this time I had been to other dealerships. My phone blew up with texts and calls asking how we could make a deal, "what are you waiting for", bad mouthing the other dealerships in area. Not once did Colleen make a bad remark about other dealerships. I finally put money down on a trailer and set a pick up date. Then...my wife found a different model she thought she liked. I called Colleen and her response was to come in and look. "We want you to make the right choice since it is a big investment" was her response. Once again, no pressure at all.
What a wonderful experience! So refreshing and a story I will tell everyone about. I cannot say enough about this experience.
- Jason from Stacy, MN

Quick and easy!

I liked how friendly and knowledgeable everyone was. I saw a camper I liked online at the Shakopee location and filled out a credit application online. Got a call back the next day with an approval. Came the day they told me to get the camper and fill out paperwork, and I was out the door in under 2 hours. They showed me how to operate everything on the camper! they installed the sway bar for my travel trailer too! - Austin from Belle Plaine, MN

Mike Wilson

Thank you Mike, enjoyed working with you, and thanks for coming in on your day off just to make sure we was taking care of , that means alot!! Thanks again!! - Bob from Nebraska City, NE

Mike Wilson

Thank you Mike, enjoyed working with you, and thanks for coming in on your day off just to make sure we was taking care of , that means alot!! Thanks again!! - Bob from Nebraska City, NE

We got what we wanted, when we wanted it.

Mike Livesay brought cheer to my wife and I when we picked up our new travel trailer at AC Nelson. Other dealers laughed and said good luck when we told them what we wanted. Mike delivered. Thanks - Richard from Grand Junction, CO

Repeat Customer- just bought our second Travel Trailer

Thanks for another great experience! We are loyal customers at this point. We have gotten excellent service with every visit. Ginger has been our salesperson each time and she has been wonderful to work with- as with everyone we have worked with during the entire process. - Jen from Saint Paul, MN

Brian was excellent

I just wanted to say that Brian, the tech that showed us how to use our 2020 RPod180 today when we picked it up, did a great job. Very thorough and well explained. ?? - Steven from Leavenworth, KS
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