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Customer Feedback and Testimonials

At A.C. Nelsen RV World, we pride ourselves on providing the most knowledgeable and highest level of customer support. If you have visited our Sales, Parts or Service centers, made a purchase, or had RV service work performed, we want to hear from you.  We also love hearing about your travels and adventures and the memories you're making in your RV.  Click Here to access our Feedback form and share your experiences with us.

Read Our Customer Testimonials

BJ Boston is the best!

The friendly and honest service we received from BJ. She made our experience fun and enjoyable. She was extremely knowledgable and didn't waste anytime finding us what we were looking for. - Mikala from Blair, NE

On Our Second Fifth Wheel

The informative and knowledgeable staff at AC Nelsen are a real benefit. I've been to other dealerships and you just walk around the yard and no one helps you. Not so at ACN. We are just completing our purchase of our second AC Nelsen fifth wheel in 10 years. Our first rig was a real bargain and served us well. We traveled many miles with it. When there were some problems, ACN helped us get those fixed post haste and back on the road until we could bring the rig back for the permanent fix. When we had an accident with a tire blowout, ACN was there to help us determine a damage estimate for our insurance company. After RV'ing for 10 years and spending most of a year full time on the road in my camper, I came to appreciate the first rate help and advice at ACN when I first bought my fifth wheel. Our new fifth wheel has all the bells and whistles that we have been wishing for. I'm sure we will get many years of enjoyment out of the new rig. I appreciate ACN supporting our RV needs all these years. - Vincent from Missouri Valley, IA

Camper buying made easy

Where do I start we bought are camper Cherokee cascade 264L on 3/26/2016. First the sales person (ginger) we met at the sportsman show and she was very and I mean very helpful in us deciding which camper we should buy which this is are first camper she answered all are questions. Then we went to pick up the camper and the services guys were outstanding in the walk-thru and I had a wiring issue with my pickup and they worked on it and found the issue which for me is a warranty issue but they got me on the road at no cost. Paul the finance guy walked us thru the paperwork and what a breeze. Ac Nelson is and always will be are camper dealer. - Christopher from Bay City, WI

We picked up our camper on the coldest day all year February 17th, 2006 and the tech moved our old camper into the shop so that we could transfer all of our belongings from one to another. My mom and dad bought a camper from a dealer in Lincoln and picked it up on the same exact day. No one helped them transfer their belongings and they did it in the freezing cold. Not to mention they are 50+ years old and can't stand the cold. A BIG THANK YOU TO ALL OF YOU. WE WERE ABLE TO BRAG ABOUT HOW WARM WE STAYED AND HOW HELPFUL EVERYONE HAS BEEN. - Carol

You guys rock. You delivered the trailer to my driveway and taught me how to use it. Saved me thousands from buying local, as you guys are more than 500 miles away. I bought this trailer site,unseen, except off from your website, and I was astonished on well you guys described this trailer. As far as I am concerned you are the only place ever to buy an RV.
- Ron

At first I was a little hesitant buying a camper that was more than 700 miles from my home. As soon as I got to your dealership I was completely at ease. You guys have a top notch facility and you really made me feel as I was part of your family. Thanks so much again. The miles that separate us is nothing compared to price and service I received from your company. I will be back as well as my family and friends and whoever else I meet out camping. - Mark

Everyone at AC Nelsen was very helpful and friendly. Our Coachmen Blast, which we have nicknamed Freedom Hauler, has been very enjoyable. When we are ready to upgrade we will definitely be back. - Dave

DJ asked us specific questions the first time we met him. He took us to the lot to show us trailers that fit into our answers. I was amazed on how well he narrowed our search down to a few campers that fit exactly what we were looking to do with the camper. I really appreciate the professionalism he displayed to us. We had no intention in buying a camper that day and in an hour we were walking out with a contract for our new camper in which we have enjoyed more than we ever thought we could enjoy something. It was by far the smartest purchase we have ever made. Your price of the unit was amazing, as we shopped you around after we left that day. We feel wonderful about the transaction as a whole. - Tracy

I was grateful that you carried parts that I needed for my sister in law's mobile home! It's an old unit and I figured that I would never find the window parts that you had in stock. I'm hopeful that as I help her fix the place I'll be able to get the materials from you! - Les

We were very pleased with the prompt service when we brought our motor home to you. Other dealers take forever in getting started and even longer finishing. We bought this motor home from a dealer in GA. We moved back from GA to Papillion in May. We called A.C. Nelsen because our motorhome is a Coachmen and you sell that brand. Our prior service experience with RV dealers has been dismal because we have been given an appointment time and date but service has never even been started until 2-3 days later. It usually took from a week to a month before we would get our motor home back. (We would drive over 125 miles to have service done at Coachmen regional in Fitzgerald, GA) We would definitely consider buying from your dealership because we like Coachman and your service was tops. - Al
11818 "L" Street Omaha, NE 68137 888-655-2332
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